This policy explains how Packora collects, uses, stores, and protects information when teams use Packora Studio to create commerce content.
Last updated: July 3, 2026Account information, including your name, email address, authentication status, and workspace preferences.
Content you provide to Packora Studio, such as product photos, prompts, reference links, product facts, brand assets, and generated outputs.
Operational data, including generation history, task status, export records, device information, browser data, and usage analytics.
To provide AI image, video, A+ content, asset management, and workspace features.
To process generation requests, maintain task history, improve product reliability, prevent abuse, and support customer requests.
To understand feature usage and improve Packora's commerce content workflows.
Your uploaded product images, prompts, reference materials, and generated assets remain private to your workspace unless you choose to export or share them.
Packora does not use your private commerce assets to create outputs for other sellers.
You are responsible for ensuring that uploaded model, KOL, brand, and reference materials have the rights and consent needed for your intended use.
We may share limited information with infrastructure, authentication, analytics, payment, storage, and AI workflow providers only as needed to operate Packora Studio.
We may disclose information when required by law, to enforce our terms, or to protect Packora, users, and the public from fraud, abuse, or security threats.
We use technical and organizational safeguards designed to protect account data, uploaded files, generated assets, and workflow records.
We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and maintain business records.
You may access, export, or delete generated assets through the workspace where available.
You may contact us to request account data access, correction, deletion, or privacy support, subject to identity verification and legal requirements.
For privacy questions or account data requests, contact the Packora team through your workspace support channel or the official Packora website contact entry.